Overview
How Thor Masster handles order fulfillment.
When an order comes in, it should leave the building fast and arrive looking right. Thor Masster pulls orders from your sales channels, picks the exact units, packs them to your standard and books the best-value carrier for each parcel.
We handle direct-to-consumer parcels, wholesale cartons and marketplace orders from the same inventory, so you are not managing separate stock pools for each channel.
What's included
The service in detail.
- Order intake. Orders received from your store, marketplace or by file upload.
- Accurate picking. Scan-verified picking to the correct SKU and quantity.
- Branded packing. Your inserts, packaging and gift notes where required.
- Kitting & bundling. Multi-item sets assembled to your specification.
- Carrier selection. Rate shopping across domestic and international carriers.
- Tracking updates. Tracking numbers sent back to your channel automatically.
Process
How it works.
- STEP 01
Order placed
Your customer buys through your store or marketplace.
- STEP 02
Picked
The order is picked and scan-checked against the order.
- STEP 03
Packed
Items are packed to your packaging standard and labelled.
- STEP 04
Shipped
The parcel is collected and tracking goes back to your customer.
Who it's for
A good fit if you are…
- Shopify, WooCommerce and marketplace sellers
- Brands running subscription boxes or bundles
- Wholesalers shipping cartons to retail partners
Questions
Frequently asked.
Which sales channels can you connect to?
Common e-commerce platforms and marketplaces, plus CSV or spreadsheet order upload for anything else.
What is your order cut-off time?
Cut-off times are agreed during onboarding based on your carriers and order volume.
Can you use our own branded packaging?
Yes. Send your boxes, mailers and inserts with your inventory and we will pack with them.
